Implementing CRBT using ISDN PRI links
Caller Ring Back Tone or CRBT has become major revenue earner for both teleom companies as well as value added service providers. Not to mention, music companies. Though, I personally prefer the “good...
View ArticleIVR for Value Added Call Transfer
IVR (Interactive Voice Response) system can do many things and one of the most common task it performs is “Call Transfer”. Both inbound and outbound IVR may transfer the active call to some other...
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Smartphone and IVR
In mobile world, we often hear about ‘Smart Phone’ . Now what is a smart phone ? As per Wikipedia definition :- A smartphone is a mobile phone that offers more advanced computing ability and...
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